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Shipping Policy – Laborose.com

At Laborose.com, we are committed to providing a smooth and reliable delivery experience. Below you’ll find everything you need to know about how we process and ship your orders.

1. Shipping Areas

We proudly ship across the United States, including Alaska, Hawaii, and U.S. territories.
We also offer international shipping to selected countries.

2. Order Processing Time

• Processing Time: 2 business days

• Orders placed on weekends or holidays will begin processing the next business day.

3. Shipping Options & Estimated Delivery

We work with reliable carriers like USPS, FedEx, UPS, and local partners internationally.

• Standard Shipping (US):  12 business days

• Total delivery time: 0-14 business days

• Expedited Shipping (US):  7 business days

📦 Please note: Delivery times may vary depending on your destination and seasonal carrier load.

4. Shipping Rates

U.S. Orders:

• Standard Shipping:  $6.99

• Expedited Shipping: $15.95

International Orders:

• Standard Shipping:  $9.95

5. Order Tracking

Once your order is shipped, we’ll send you a confirmation email with a tracking number and carrier link. Use it to follow your order’s journey in real-time.

6. Shipping Delays or Issues

If your order is delayed beyond the estimated timeframe, please reach out to us at support@laborose.com.
Please note: Laborose is not responsible for delays due to weather, customs, or carrier-related issues.

7. Missing, Damaged, or Incorrect Items

• Missing/Incorrect Items: Contact us within 7 days of receiving your order.

• Damaged Items: Email support@laborose.com with photos of the damaged product and packaging.

We’ll review and send a replacement or issue a refund where appropriate.

8. Shipping-Related Returns

If a shipping error was made on our part (e.g., incorrect item or address label), we’ll cover the return shipping cost and send a free replacement or refund.

9. Customer Support

We’re here to help!

📩 Email: support@laborose.com
📍 Address: 6330 Lakepine St, St. Cloud, FL 34771

Return Policy

We offer a 30-day return policy for certain eligible items. You have 30 days from the date of delivery to request a return.

To qualify for a return, your item must be:

• In the same condition you received it

• Unworn and unused, with original tags

• In its original packaging

• Accompanied by proof of purchase

📩 To start a return, please contact us at support@laborose.com. If your return is accepted, we’ll provide a return shipping label and instructions.
Items sent back without prior approval will not be accepted.

Return Address:
Warehouse: Chino Warehouse 13955 Central Ave, Chino - California, 91710

Damages and Order Issues

Please inspect your item upon arrival. If you receive a defective, damaged, or incorrect product, contact us right away so we can make it right.

Non-returnable Items

We do not accept returns for the following:

• Custom or personalized products (including all Print on Demand items unless defective)

• Gift cards

• Sale/clearance items

• Hazardous materials, flammable liquids, or gases

If you're unsure whether your item qualifies for a return, contact us before purchasing.

Exchanges

Want a different size or design? The fastest way is to request a return (if eligible), and once accepted, place a new order for the item you want.

EU 14-Day Cooling-Off Period

If your order is shipped to the European Union, you are entitled to a 14-day right of withdrawal. This means you can cancel or return your order within 14 days for any reason.

Returned items must be unused, in original condition, and include proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you of the refund status. If approved, a refund will be issued to your original payment method within 10 business days.

⏳ Please note: It may take additional time for your bank or credit card provider to post the refund. If more than 10 business days have passed since approval, email us at support@laborose.com.